Franchise Anonymous 13 & 14: Property damage & caregiver matchmaking

Which one does it for you?

Happy Sunday, folks. 

As a franchise consultant, I hear pitches from hundreds of different franchise concepts every year. 

I’m taking the most interesting ones, and telling you: 

  • What sets them apart

  • One potential weakness

  • Who the ideal buyer is

My promise: you’ll learn something about franchising every time. 

Today’s mystery franchises: property damage restoration, and caregiver matchmaking.

The business: Property damage restoration

Most restoration businesses are either insurance-company juggernauts or one-man trucks doing mold jobs on the side. This one sits in the middle: a lean franchise model built for scale, not just survival.

What they do differently

  • Low overhead, high margin. No storefront. No expensive equipment to sit idle. It’s a dispatch-from-home model with strong unit economics and very few fixed costs. In a category this big, that’s a solid starting position.

  • Sales-forward approach. Most restoration companies are reactive and just waiting for the phone to ring. This model supports franchisees in proactively building out referral networks with property managers, insurance adjusters, realtors, etc. This is why a restoration business like this is only a good idea if you’re ready to lean into B2B lead generation and sales.

  • Broad revenue base. It’s not just water damage. They go after fire, mold, and smoke too, each of which have different models and levels of urgency. That kind of revenue diversity helps smooth out seasonality and regional variability.

  • 🚩Potential weakness: Disaster work means unpredictability. Some months you'll have more leads than you can handle. Others, not so much. If you need a business with predictable customer flow, this might feel like a rollercoaster.

The takeaway:

Ideal for someone with a sales or ops background who isn’t afraid to hustle for relationships. You don’t need a restoration background, but you do need leadership chops and the ability to manage crews under pressure. Scalable, lean, and recession-resistant, it’s a sharp pick if you want to build something serious without a storefront.

Got questions about franchising? Join me next Thursday, June 26th for a discussion and open Q&A: Should I buy a franchise?

I’ll be joined by business builder Nik Hulewsky, and I’d love to have you join in. We’ll be having a high-level conversation on:

  • ​The key differences between franchise & non-franchise businesses

  • ​Which franchise fees are worth it (and which are red flags)

  • ​How to fast track your way to mature business ownership

  • ​The personality type best suited to franchising

The business: Caregiver matchmaking

Most homecare franchises operate like traditional agencies: they hire caregivers, assign them to clients, and juggle a lot of logistics, regulations, and staff headaches. This model skips all that. It's not caregiving, it’s matchmaking.

What they do differently

  • They don’t employ the caregivers. Traditional senior care franchises act as employers. This one doesn’t. Instead, families hire the caregiver directly, and the franchise acts more like a recruiter or concierge. It avoids most licensing, reduces overhead, and speeds up launch timelines. You're not managing staff, you’re facilitating relationships.

  • The caregivers prefer it. In the typical agency setup, caregivers get paid less, have little control, and bounce between short shifts. This model offers them more money and better hours with one client, so it's easier to recruit and retain quality people.

  • Low cost, fast start. No office, no equipment, and no need to hire employees at the beginning. Most franchisees can be up and running in a few weeks.

  • 🚩Potential weakness: No recurring revenue. Part of what many people love about the home care industry (and staffing businesses in general) is the stable, predictable, recurring revenue. By taking a one-time placement fee instead of an ongoing contract, this model forgoes that. Operating this business is immensely simpler as a result, but anyone considering this model needs to validate that they’re comfortable with the tradeoff of no recurring revenue in exchange for less operational complexity and view it as a net positive.

The takeaway:

This one's for someone who wants a serious business with low startup costs and no clinical experience required, but knows how to sell. If you’re comfortable walking into hospitals, doctor’s offices, and senior centers with donuts and a pitch, this is a sharp angle into the aging-at-home economy. Bonus: the caregiver labor crunch isn't your problem for once.

If these aren’t doing it for you, I work with hundreds of other brands. Get in touch and we can find something that scratches the itch.

Thanks for reading!

Connor

How did you like today's issue?

Login or Subscribe to participate in polls.

Ready for the next step? Here are 3 ways I can help you:

  • BEGINNER? Read my quickstart guide — 5 Steps to Finding the Right Franchise (subscribe & refresh this page to access)

  • GETTING SERIOUS? Go deeper with my complete franchise-finding process (subscribe & refresh this page to access)

  • IT’S GO TIME. Book a call and let’s get started.